LEGAL NOTICE & CONDITIONS
All products on this website are sold subject to the terms and conditions set out below. Nothing mentioned in these Conditions affects your statutory rights.
1.1. In these terms and conditions, the words and expressions below have the following meanings:
1.2. “Conditions” means these terms and conditions.
1.3. “Website” means the Tonja concept store website, . https://www.tonjaconcept.ch
1.4. “Product(s)” means any Tonja concept store product(s).
1.5. “We”, “us” and “our” means Tonja concept store.
1.9. “You” and “your” means you the customer.
TONJA CONCEPT STORE
Tonja Concept AG
Tonja Dimov-Zekry (CEO)
Gabriel Zekry ( Président)
+41 0 78 820 22 14
MWST-Nummer / TVA Numero / VAT-Number: CHE-247.059.823 MWST
Zollkonto: (ZAZ-Konto) / Compte en douane (compte PCD) / Customs account (CSP account): 11342-7
Bankverbindung / Compte en banque / Bank details:
UBS Switzerland AG
IBAN CHF-accout: CH77 0023 3233 2005 1403 H
IBAN Euro account: CH19 0023 3233 2005 1460 H
TERMS & CONDITIONS
Basis of Sale
2.1 All orders that you place on the Website will be subject to acceptance in accordance with these terms and conditions.
2.2 The following is required to create a contract between you and us:
2.3 Please follow the simple on-screen instructions taking you through the process of placing an order on the website. By pressing "Place Order Now" on the "Checkout” page, you offer to buy the Product(s) at the price(s) indicated and pay any applicable delivery charges.
2.4 An order acknowledgement email will be sent to you detailing the Products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order.
2.5 The acceptance of your order and the completion of the contract between you and us will take place on dispatch of the Product(s), unless we have notified you that we do not accept your order or you have cancelled it before we dispatch. Once we have accepted your order it becomes binding, subject to your rights of cancellation.
Non-acceptance of an order by us may occur if: the ordered Product is out of stock or unavailable; we identify a pricing or product description error; we are unable to obtain authorization for your payment; or if we consider the order to be fraudulent. We reserve the right to refuse to supply any individual or company.
2.6 You are responsible for checking and confirming you are satisfied that all details and aspects of your order are correct and suitable for your requirements and specifications, including without limitation measurements, dimensions, product features and delivery.
2.7 We reserve the right to withdraw any Product from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion-see 2.5. We will not be liable to you or any third party by reason of: our withdrawing any Product from this Website regardless of whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
2.8 To be eligible to purchase Products on this Website and lawfully enter into and form contracts on this Website under Swiss law you must: be over 18 years of age; register by providing your real name, phone number, email address, payment details and other requested information; provide a valid delivery address; and pay using a valid credit or debit card issued by a bank acceptable to us.
2.9 We will not be liable for any direct or indirect loss [of profits] or any other financial loss or damage arising out of defective, damaged, or wrongly delivered products, over and above the price of the product.
3.1 Prices include VAT and exclude delivery charges, unless otherwise stated.
3.2 All prices are correct at the time of writing but may change due to inadvertent administrative errors or circumstances beyond our control, such as any variations to the rate of VAT or the imposition of other taxes and/or charges.
4.1 You may pay using Visa, MasterCard, American Express and PayPal. By providing details of the debit or credit card you confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery. There are no additional charges for using credit or debit cards. The total amount you pay is the same regardless of the payment method.
5.1 Products can be shipped within Switzerland .
5.2 Products may be dispatched separately.
RETURNS AND CANCELLATIONS
Returns & Cancellations
6.1 When returning Product(s), please send[ them] to us using one of the methods detailed below, including your proof of purchase (a receipt or dispatch note).
6.2 You must take reasonable care when handling the Products and return them unused and (where possible) in the original packaging .
6.3 Your right is to return Product(s) within 7 days of receipt of the delivery.
6.4 You may return any Product(s) to us by post at your own cost and risk.
6.4.1 The address for return is tonja concept Rheinsprung 1 4051 Basel .
Please obtain a certificate of posting/dispatch and tracking information from your chosen delivery service as proof of posting/dispatch.
6.4.2 Please note that we are not liable for any loss or damage to any returned Products in transit and we recommend that you return any Products through a recorded delivery service.
6.4.3 Please package the Products properly to ensure that the Products are not damaged in transit.
6.4.4 If returned Product(s) is or are lost or damaged in transit, we reserve the right not to issue a refund .
6.4.5 If a Product is confirmed defective or mis-described after return, we will reimburse you for reasonable return postage costs and the original delivery charge in addition to the price.
126.96.36.199 The term “defective ” does not cover wear and tear or other use, neglect, abuse or misuse , loss or damage by fire, smoke, explosion, lighting, sunlight, water, infestation by animals or boring insects, theft or loss, or accidental damage caused by you or a third party.
7.1 69b Boutique gift vouchers are available . Gift vouchers are valid for 12 months from the date of purchase.
7.2 69b Boutique gift vouchers cannot be redeemed or exchanged for cash. They are non-refundable and can only be redeemed at .tonjaconcept stores, or at www.tonjaconcept.ch using their unique serial number. They cannot be redeemed at any stockists or concessions.
8.1 You recognize and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website are owned by TONJA concept store or our licensors and shall remain at all times vested in us or our licensors as expressly authorized by us or our licensors.
9.1 This Website is an official website of TONJA concept store . The copyright and the database rights are owned by TONJA concept store . The Website and all intellectual property rights (including but not limited to rights in the website as a database) in its text, design, graphics, and the selection, organization and arrangement, together with the TONJA concept store logos and trade names depicted on the Website, belong to TONJA concept store
Limited Licence and Restrictions
10.1 You acknowledge and agree that the material and content contained on the Website is made available to you for your personal and non-commercial use, and that you may only download such material and content for the sole purpose of using the Website to a personal computer. You agree that any other use of the material and content of the Website is strictly prohibited and that it is strictly prohibited to (or to assist or facilitate any third party to) copy, reproduce, transmit, modify, publish, display, distribute, commercially exploit or create derivative works of material and/or content from the Website without our written permission and that any of the above is a violation of our intellectual property rights.
Product Descriptions and Website Content
11.1 We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was uploaded onto the system. Although we aim to keep the Website as up-to-date as possible, the information shown at a particular time, including product descriptions, may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our order acceptance policy. Please note that in the event an error is identified, non-acceptance of an order by us may occur, (subject to your statutory rights).
11.2 We will not be liable if, for any reason, our Website is unavailable at any time or for any period.
12.1 We make no representations whatsoever about any other websites which you may access through our Website or which may link to our Website. When you access any other website, you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to another website does not mean that we endorse or accept any responsibility for the content or the use of such a website and we will not be liable for any loss, damage or offense caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding an external link should be directed to its website administrator.
Data Protection & Privacy
13.1 In addition to allowing us to check your creditworthiness and process your orders, the personal data you submit and our records of your visits to the Website will be used to monitor and improve our service to you as well as for marketing purposes. We may send you brochures, leaflets and catalogues displaying our Products and services.
13.2 We will respect the privacy of your personal data and will comply with all relevant and current data protection legislation. We will not disclose your personal data to anyone, unless required to do so by a court of competent jurisdiction.
13.3 If you wish to update or delete your personal information, or if you prefer that we do not email you to tell you of promotional offers, please contact us at TONJA concept store
13.4 To proceed with your order, we need to process and store your data, and provide your data to third parties who are directly involved with your order e.g. our couriers. By placing an order with us, you agree to your data being processed by 69b Boutique Limited and its couriers. If you do not wish to receive information about 69b Boutique Limited Products and services please contact us at TONJA concept store
13.5 The purchase area of our Website is fully secure. We utilise industry-standard SSL (Secure Sockets Layer) technology to guarantee a safe and secure shopping environment. All sensitive information such as credit card details, names and addresses are encrypted. This means that information passed between your computer and our Website cannot be read, even if it is intercepted by someone else.
Risk & Title
14.1 No order is binding on you or us until we have accepted it. All title and ownership to the Product ordered will pass to you from the moment it is dispatched by us to our couriers.
15.1 You agree fully to indemnify, defend and hold us (including our officers, directors, employees, agents and suppliers) harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of our Website, or the use by any other person accessing the Website using your shopping account and/or your personal information.
Liabilities & Warranties
16.1 Nothing in the Conditions in any way limits our liability for death or personal injury caused by our negligence or by fraud.
16.2 We shall not be liable for any economic losses (including without limitation loss of profits, revenue, business, contracts, management time, data or anticipated savings), nor for any loss of goodwill or reputation, nor any indirect loss, whether arising in contract or tort (including negligence) or pre-contractual or other representations (except for fraudulent or negligent misrepresentation) or otherwise, even if advised of the probability of such damage or where it was foreseeable. Except in the event of death or personal injury, in no event shall our liability under these Conditions exceed the amount paid or payable by you for the Product(s). This does not affect your statutory rights as a consumer, nor does it affect your rights of cancellation.
16.3 We shall take all reasonable precautions to keep the details of your order and payment secure. Except where we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.
Amendments to Terms and Conditions
17.1 We reserve the right to amend these Conditions at any time. Any such amendments will take effect when posted on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website. Your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.